Shipping & Returns

Sale or marked down items are final sale and cannot be returned, although they can be exchanged for a different size, provided there is stock available.

Full priced items can be returned or exchanged for any reason up to 14 days from time of purchase. Once an item is exchanged, it cannot be returned. Items must be unworn, unlaundered and with all tags and labels still attached.
Customer must ship the items up for exchange or return within 10 days from day of return authorization.

 

To request a return or exchange please email hello@st-roche.com within 14 days of receiving your purchase. Please include your name and order number. If you have met the above return deadlines, we will issue a return label. If you are requesting an exchange please include the item you would like to exchange for, size and color. A customer service representative will be in touch within 24 hours Monday-Friday.

 

RETURN SHIPPING COSTS

Returns are free for orders on full price items within the first 14 days of receipt, and within the continental US. For orders outside the continental US, customer will be responsible for the shipping of the return, or the cost of the return label will be deducted from the refund on the return. St. Roche will pay for return labels and shipping exchanges, once the items to be exchanged have been received, on all exchanges within the continental US.

  

 

 

 

Please note our return policy is strictly for products purchased on st-roche.com.

If your order was placed through Intermix you will need to complete your return through your Intermix account. You can contact them at customerservice@intermixonline.com for assistance.

If your order was placed through Fashionkind you will need to complete your return through your Fashionkind account. You can contact them at customercare@fashionkind.com for assistance.

If your order was placed through The Yes you will need to complete your return through your Yes account. You can contact them at hello@theyes.com for assistance.

If your order was placed through Maison de Mode you will need to complete your return through your Maison de Mode account. You can contact them at customerservice@maison-de-mode.com for assistance.