Shipping & Returns
All orders are shipped Monday-Friday, excluding holidays, and are processed within 2 business days. We gladly accept international orders and we ship those at a flat rate of $50. Please note, St. Roche is not responsible for any duty charges that may be applied on international shipping orders. International packages will arrive in 2-10 business days, depending on the country.
Three Day, Two Day, & Next Day shipping orders must be submitted by 2:00pm PST. If the order is placed after 2:00pm PST then add one additional day.
Contiguous United States Shipping Rates
Orders up to $49.99: UPS Ground (2-7 business days): $10
Orders over $50.00: UPS Ground (2-7 business days): Free
UPS 3 Day Select: $10
UPS 2nd Day Air: $15
UPS Next Day Air: $40
Most domestic shipping is by UPS, but we may substitute other shipping services at our discretion.
Alaska, Hawaii and US Territories
Orders up to $49.99: $30
Orders over $50.00: $20
UPS Next Day Air: $80
International Shipping Rate
Flat rate: $50 (buyer is responsible for all duties and customs clearance fees)
Customer must ship the items up for exchange or return within 10 days from day of return authorization.
RETURN SHIPPING COSTS
Returns are free for orders on full price items within the first 14 days of receipt, and within the continental US. For orders outside the continental US, customer will be responsible for the shipping of the return, or the cost of the return label will be deducted from the refund on the return. St. Roche will pay for return labels and shipping exchanges, once the items to be exchanged have been received, on all exchanges within the continental US.