Shipping & Returns
SHIPPING
All orders are shipped Monday-Friday, excluding holidays, and are processed within 2 business days. We gladly accept international orders and we ship those at a flat rate of $50. Please note, St. Roche is not responsible for any duty charges that may be applied on international shipping orders. International packages will arrive in 2-10 business days, depending on the country.
Three Day, Two Day, & Next Day shipping orders must be submitted by 2:00pm PST. If the order is placed after 2:00pm PST then add one additional day.
Contiguous United States Shipping Rates
Orders up to $49.99: UPS Ground (2-7 business days): $10
Orders over $50.00: UPS Ground (2-7 business days): Free
UPS 3 Day Select: $10
UPS 2nd Day Air: $15
UPS Next Day Air: $40
Most domestic shipping is by UPS, but we may substitute other shipping services at our discretion.
Alaska, Hawaii and US Territories
Orders up to $49.99: $30
Orders over $50.00: $20
UPS Next Day Air: $80
International Shipping Rate
Flat rate: $50 (buyer is responsible for all duties and customs clearance fees)
Customer must ship the items up for exchange or return within 10 days from day of return authorization.
RETURN SHIPPING COSTS
The cost of your return label will be deducted from your refund on all returns. St. Roche will pay for return labels and shipping replacements back to the customer once we received the items to be exchanged on all exchanges.
Please note our return policy is strictly for products purchased on st-roche.com.
If your order was placed through Intermix you will need to complete your return through your Intermix account. You can contact them at customerservice@intermixonline.com for assistance.
If your order was placed through Fashionkind you will need to complete your return through your Fashionkind account. You can contact them at customercare@fashionkind.com for assistance.
If your order was placed through The Yes you will need to complete your return through your Yes account. You can contact them at hello@theyes.com for assistance.
If your order was placed through Maison de Mode you will need to complete your return through your Maison de Mode account. You can contact them at customerservice@maison-de-mode.com for assistance.